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● SAP Business One AI Automation

SAP B1 AI Solutions

Production-grade AI agents that operate directly within your SAP B1 environment via the Service Layer API.

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Agent 01

Sales Order Automation Agent

Captures orders from email, WhatsApp, and web — validates customer, pricing, and inventory — and creates confirmed Sales Orders in SAP B1 automatically.

Before AI
  • Order arrives via email or WhatsApp
  • Staff manually reads and interprets order
  • Customer details looked up in SAP B1
  • Pricing checked against price lists
  • Inventory availability verified manually
  • Sales Order created manually in SAP B1
  • Confirmation sent back to customer
After AI
  • Order captured from any channel automatically
  • AI parses order details with 99%+ accuracy
  • Customer validated against BP Master Data
  • Pricing verified against SAP price lists
  • Inventory checked in real-time
  • Sales Order created via Service Layer API
  • Confirmation sent automatically

Key Capabilities

  • Multi-channel order intake (email, WhatsApp, web forms)
  • Automatic customer validation against SAP BP Master
  • Real-time pricing verification
  • Inventory availability checking
  • Automatic Sales Order creation in SAP B1
  • Order confirmation notifications

SAP Integration Touchpoints

Sales Orders → Delivery → Customer Master → Down Payment → Incoming Payments

Business Outcomes

90%
Reduction in order processing time
99%
Order accuracy rate
24/7
Order intake availability
Agent 02

Purchase Order Automation Agent

Reads vendor quotations and internal requisitions, validates against preferred suppliers and pricing rules, and auto-generates POs inside SAP B1.

Before AI
  • Vendor quotations received via email
  • Staff manually compares prices
  • Preferred supplier list checked manually
  • Purchase Order typed into SAP B1
  • Approval routed via email or paper
  • PO sent to vendor manually
After AI
  • Quotations parsed automatically from email
  • AI matches against preferred supplier database
  • Pricing validated against contracts
  • PO auto-generated via Service Layer API
  • Approval routed through defined workflow
  • PO sent to vendor automatically

Key Capabilities

  • Automated quotation parsing from email attachments
  • Preferred supplier matching and validation
  • Contract price verification
  • Automatic PO generation in SAP B1
  • Multi-level approval routing
  • Vendor notification and tracking

SAP Integration Touchpoints

Purchase Quotations → Approvals → Purchase Orders → Email to Vendor

Business Outcomes

85%
Reduction in PO processing time
100%
Preferred supplier compliance
0
Manual data entry errors
Agent 03

Monthly Financial Close Agent

Orchestrates the full end-of-month close sequence — period validation, accrual posting, reconciliation checks, and report generation — in a fraction of the time.

Before AI
  • Period locking checked manually
  • Accruals calculated in spreadsheets
  • Reconciliation performed department by department
  • Reports generated and compiled manually
  • Close takes 5-10 business days
After AI
  • Period status validated automatically
  • Accruals calculated and posted via API
  • Reconciliation checks run across all accounts
  • Reports generated and distributed automatically
  • Close completed in 1-2 business days

Key Capabilities

  • Automated period validation and locking
  • Accrual calculation and journal posting
  • Multi-account reconciliation checks
  • Financial report generation and distribution
  • Exception flagging for manual review
  • Close checklist tracking and status reporting

SAP Integration Touchpoints

Journal Entries → Account Balances → Period Indicators → Financial Reports

Business Outcomes

4×
Faster monthly close cycle
95%
Reduction in manual calculations
100%
Audit trail compliance
Agent 04

Bank Reconciliation Agent

Pulls bank statements, matches transactions to SAP journal entries, flags discrepancies, and posts reconciliation records with zero manual effort.

Before AI
  • Bank statements downloaded manually
  • Transactions matched line by line
  • Discrepancies investigated manually
  • Reconciliation posted in SAP B1
  • Process takes 2-3 days per bank
After AI
  • Statements ingested automatically (PDF/CSV/API)
  • Transactions matched with 99%+ accuracy
  • Discrepancies flagged with context
  • Reconciliation posted via Service Layer API
  • Process completed in hours, not days

Key Capabilities

  • Multi-format statement ingestion (PDF, CSV, API)
  • Intelligent transaction matching algorithms
  • Automatic discrepancy flagging with root cause
  • Reconciliation journal posting in SAP B1
  • Multi-bank, multi-currency support
  • Reconciliation report generation

SAP Integration Touchpoints

Journal Entries → Bank Accounts → Incoming Payments → Outgoing Payments

Business Outcomes

99%
Transaction matching accuracy
90%
Time saved on reconciliation
0
Manual matching effort
Agent 05

Outgoing Payments Agent

Monitors AP aging, applies payment terms, batches due invoices, initiates payment runs in SAP B1, and notifies vendors — fully automated.

Before AI
  • AP aging report reviewed manually
  • Payment terms checked against each invoice
  • Payment batches prepared in spreadsheets
  • Payment run executed in SAP B1
  • Vendor notifications sent individually
After AI
  • AP aging monitored continuously
  • Payment terms applied automatically
  • Payment batches generated by rules
  • Payment run initiated via Service Layer API
  • Vendor notifications sent automatically

Key Capabilities

  • Continuous AP aging monitoring
  • Automated payment term application
  • Intelligent payment batching by vendor, currency, method
  • Payment run execution in SAP B1
  • Automated vendor payment notifications
  • Payment confirmation tracking

SAP Integration Touchpoints

A/P Invoices → Outgoing Payments → BP Master → Payment Terms

Business Outcomes

100%
On-time payment rate
80%
Reduction in payment processing time
0
Late payment penalties
Agent 06

Customer Service AI Agent

Handles order status queries, delivery ETAs, invoice requests, and complaints — pulling live data from SAP B1 — without involving your ops team.

Before AI
  • Customer calls or emails with query
  • Staff logs into SAP B1 to look up data
  • Information relayed back to customer
  • Complex queries escalated to specialists
  • Response times: hours to days
After AI
  • Customer contacts via WhatsApp or web
  • AI queries SAP B1 in real-time
  • Instant, accurate response provided
  • Complex queries escalated with full context
  • Response times: seconds

Key Capabilities

  • Multi-channel support (WhatsApp, web chat, email)
  • Real-time SAP B1 data querying
  • Order status, delivery ETA, invoice retrieval
  • Complaint logging and routing
  • Intelligent escalation to human agents
  • Conversation history and context retention

SAP Integration Touchpoints

Sales Orders → Deliveries → A/R Invoices → BP Master

Business Outcomes

70%
Reduction in support tickets
<30s
Average response time
24/7
Customer support availability
The Difference

Manual Process vs Qawsayn Agent

Manual Process
  • Processing Time 15-30 minutes per order
  • Availability Business hours only
  • Error Rate 5-10% (typos, wrong pricing)
  • Scalability Limited by staff capacity
  • Customer Response Hours to days
AI Powered
Qawsayn AI Agent
  • Processing Time Under 30 seconds
  • Availability 24/7, 365 days
  • Error Rate Less than 1%
  • Scalability Unlimited concurrent orders
  • Customer Response Instant confirmation

Want to see these agents in action?

Book a 30-minute discovery call and we'll demonstrate how AI can automate your SAP B1 workflows.

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