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● Microsoft Dynamics 365

AI Agents for Microsoft Dynamics 365

Production-grade AI agents that connect to Dynamics 365 Finance & Operations and Business Central via OData and Dataverse APIs.

Integration Method

Dynamics 365 F&O OData REST API · Business Central API v2.0 · Azure AD OAuth 2.0

How the Integration Works

01

Authenticate via Azure AD OAuth 2.0

Agents register as Azure AD applications and authenticate using client credentials flow.

02

Connect via OData or Business Central API

Dynamics 365 F&O uses OData REST endpoints. Business Central uses BC API v2.0.

03

Follow your workflow approval configuration

Agents submit documents into Dynamics 365 workflow so your existing approval chains are respected.

04

Audit via document reference fields

All agent actions populate a reference field for filtered audit views.

Agent 01 · Finance

AP Invoice Processing Agent

Captures vendor invoices from email and document portals, extracts amounts, legal entities, and tax codes, matches against purchase orders, and posts vendor invoices in Dynamics 365.

  • Multi-format invoice ingestion (PDF, XML, email)
  • AI extraction of vendor, amounts, VAT, and payment terms
  • PO and product receipt matching via OData
  • Legal entity and dimension auto-assignment
  • Approval journal routing per business unit
  • Straight-through posting for fully matched invoices
Vendor InvoicesPurchase OrdersProduct ReceiptsLedger Accounts
90%
Straight-through processing rate
99%
Data extraction accuracy
Faster invoice cycle time
Agent 02 · Procurement

Purchase Order Automation Agent

Reads vendor quotations and purchase requisitions, validates against trade agreements and approved vendor lists, auto-generates Purchase Orders in Dynamics 365.

  • Automated quotation parsing from email and PDF
  • Trade agreement and contract pricing validation
  • PO auto-generation via OData REST API
  • Legal entity and procurement category assignment
  • Workflow approval routing per policy
  • Vendor confirmation and delivery tracking
Purchase OrdersVendor InvoicesProduct ReceiptsProcurement Catalogue
80%
Reduction in PO processing time
100%
Trade agreement compliance
0
Manual coding errors
Agent 03 · Finance

Financial Close Orchestration Agent

Automates the period-end close sequence across legal entities — intercompany eliminations, accrual journals, account reconciliations, and financial statement generation.

  • Cross-legal-entity period validation and locking
  • Intercompany transaction reconciliation and elimination
  • Accrual calculation and general journal posting
  • Account reconciliation across dimensions
  • Financial statement generation and distribution
  • Close status tracking with exception escalation
General LedgerFinancial PeriodsIntercompanyFinancial Reports
Faster close cycle
95%
Reduction in manual journal entries
100%
Cross-entity reconciliation coverage
Agent 04 · Sales

Sales Order Automation Agent

Captures customer orders from any channel, validates against customer master, sales agreements, and on-hand inventory in Dynamics 365, and creates confirmed Sales Orders.

  • Multi-channel order intake (email, EDI, web, WhatsApp)
  • Customer and credit limit validation via OData
  • Sales agreement and price list verification
  • On-hand inventory and delivery date calculation
  • Automatic Sales Order creation via OData API
  • Order confirmation and warehouse release trigger
Sales OrdersCustomer MasterInventoryWarehouse Management
90%
Reduction in order processing time
99%
Order accuracy rate
24/7
Order intake availability

Frequently Asked Questions

Do you support both F&O and Business Central?

Yes. Dynamics 365 Finance & Operations uses the OData REST API. Business Central uses the BC API v2.0. The agent logic is the same.

Can you handle multi-legal-entity scenarios?

Yes. Agents are legal-entity-aware and can post to specific entities with the correct dimension and account structure.

Ready to connect AI to your Microsoft Dynamics 365 environment?

Book a 30-minute discovery call. We'll map your highest-impact automation opportunity.